Citizens Bank awarded best customer experience
New England Council member, Citizens Bank, recently received a Gold Medal in Customer Experience Innovation within Cash Management and Payments from Datos Insights. The award congratulates financial institutions that deliver innovative and distinguished products to clients.
Citizen’s FDX-compliant platform, Open Banking API, enables businesses and clients to share financial data through their preferred third-party websites. The technology reduces onboarding time from weeks to minutes and supports improved cash-flow management and integration for clients.
“This recognition reflects Citizens’ dedication to delivering forward-thinking solutions that translate into real client impact…new opportunities for productivity and success,” said Michael Cummins, Head of Treasury and Payments Solutions at Citizens.
The New England Council commends Citizens for its leadership in innovative financial solutions and its dedication to its customers’ overall experience.
Read more in this Citizens Press Release.